Frequently asked questions

Most in-stock items ship within 5-7 business days unless otherwise specified on the product page. Please refer to the individual pages for the most up-to-date information. Items ordered together may arrive in multiple boxes and arrive on different delivery dates. We are unable to ship to P.O. and A.P.O boxes. Furniture and made to order items will have longer processing and shipping times. When your order does ship we will send you a confirmation email with the tracking information. Please check your spam folders if you are unable to find this email. We are unable to edit shipping addresses once your order has shipped.

Once an order is placed we cannot make any changes. Although we do not process standard exchanges, you may request a return label and re-purchase the item that you prefer.

Please allow 2-3 business days for tracking information to update. We often send tracking when the label is created so it sometimes needs time to leave the warehouse.